Alua Tenerife - Puerto de la Cruz
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Alua Tenerife
No. of rooms
56
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
We speak
ES FR
8.3/10
No. of rooms
56
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
We speak
ES FR
8.3/10
Alua Tenerife is 300 metres from Playa JardĂn and 10 minutes’ walk from Puerto de la Cruz. It has 2 outdoor pools a children and an adult one, a buffet restaurant and a free pitch and putt golf course.
Guests have access to an indoor pool, sauna and hot tub for an extra charge. Facilities also include gym, tennis and squash courts.
Please note that the indoor swimming pool is closed on Saturdays afternoon and Sundays, this is a payed service.
The establishment offers My Favorite Club®, with exclusive services such as:
- personalized check-in and check-out, access to My Favorite Club Lounge with snacks and drinks,
- access to exclusive areas
- and welcome bottle of sparkling wine and a letter from the General Manager at check-in.
Each room comes with a fridge, balcony or terrace and satellite TV. A safe, cot or extra bed are available on request. Air conditioning is available during certain hours of the day throughout the summer months. Free WiFi is available in rooms.
There is a small on-site shopping centre including a supermarket. There is a children’s play area and a games room.
There is a bus station 15 minutes’ walk away in Puerto de la Cruz offering services to other parts of the island.
The hotel day starts from hour 15:00 and ends at 12:00.
Please note that the indoor swimming pool is closed on Saturdays afternoon and Sundays.
Only dogs are allowed with some conditions: Maximum 10kg, price 20€night, and it is necessary to contact with hotel before to check availability
Vertigo and Enyesque are not included in the All-Inclusive offer.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Double Ocean View. This double room has a balcony, satellite TV and air conditioning. A safe is available for a surcharge. One baby under 2 years old can be accommodated for free in a cot in this room. ;
Double Room. The spacious double room provides air conditioning, a wardrobe, a balcony with a quiet street view as well as a private bathroom featuring a shower. The unit offers 2 beds. ;
Double Pool View. The spacious double room offers air conditioning, a wardrobe, a balcony with pool views as well as a private bathroom boasting a shower. The unit has 2 beds. ;
My Favorite Club Double Ocean View. ROOMS ATRIBUTES Larger and better located rooms Smart TV Capsule coffee machine Superior bathroom amenities Bathrobe and slippers Scale Welcome minibar with soft drinks, bottle of water and beer SERVICES FEATURES Private check-in and check-out Exclusive My Favorite Club Lounge serving snacks, coffee, teas and drinks. Welcome bottle of sparkling wine and a letter from the General Manager at check-in ;
Suite. This air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit offers 3 beds. ;
My Favorite Club Suite. ROOMS ATRIBUTES Larger and better located rooms Smart TV Capsule coffee machine Superior bathroom amenities Bathrobe and slippers Scale Welcome minibar with soft drinks, bottle of water and beer SERVICES FEATURES Private check-in and check-out Exclusive My Favorite Club Lounge serving snacks, coffee, teas and drinks. Welcome bottle of sparkling wine and a letter from the General Manager at check-in ;
One-Bedroom Apartment. This apartment features kitchenette, coffee machine and special amenities. This room has My Favorite Club amenities: Bathrobe and slippers, Smart TV, scale, among others
All plates, cutlery, glasses and other tableware have been sanitized
Physical distancing rules followed
Access to health care professionals
Bar
Invoice provided
Sun umbrellas
Divingoffsiteadditional charge
Private parking
Shuttle service
Massageadditional charge
Non-smoking rooms
Table tennis
Car hire
Screens or physical barriers placed between staff and guests in appropriate areas
Parking on site
Accessible parking
Internet services
Mobile app for room service
Hand sanitizer in guest accommodation and key areas
Outdoor pool
CCTV outside property
Kids' pool
CCTV in common areas
Smoke alarms
Garden
Cashless payment available
ATM/cash machine on site
Parking
Fax/photocopyingadditional charge
Linens, towels and laundry washed in accordance with local authority guidelines
Meeting/banquet facilitiesadditional charge
Special diet menus (on request)
Wine/champagneadditional charge
Snack bar
Air conditioning
Fire extinguishers
Security alarm
First aid kit available
Entertainment staff
Pet bowls
Tennis courtadditional charge
Sun terrace
Evening entertainment
Guest accommodation is disinfected between stays
Restaurant
Fruitsadditional charge
Live music/performance
24-hour front desk
Shuttle service (additional charge)
Terrace
Facilities for disabled guests
Concierge service
Fitness centreadditional charge
Outdoor furniture
Staff follow all safety protocols as directed by local authorities
Strollers
Daily housekeeping
Swimming pool
Safety deposit boxadditional charge
Heated pool
Tour desk
WiFi available in all areas
Indoor pooladditional charge
Pets allowed
Indoor pool (all year)additional charge
Parking garage
Non-smoking throughout
Free WiFi
Family rooms
Outdoor pool (all year)
Physical distancing in dining areas
Billiardsadditional charge
WiFi
Pet basket
Fitness
